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Privacy Policy
59 Definitions
59.1 "portal" means the interface through
which a Customer accesses Services provided by us.
60 Privacy Policy Statement
60.1 Your right to privacy is very important. We
recognize that when you choose to provide us with information about
yourself, you trust us to act in a responsible manner. We believe
this information should only be used to help us provide you with
better service. That's why we have put a policy in place to protect
your personal information. Below is a summary of our policy.
61 What personal information do we collect?
61.1 In general, when you visit our websites and
access information you remain anonymous. Before we ask you for information,
we will explain how this information will be used. We will not provide
any of your personal information to other companies or individuals
without your permission.
61.2 However, some of our sites require registration
to access.
61.3 There are occasions where we will ask for
additional information. We do this to be able to better understand
your needs, and provide you with Services that we believe may be
valuable to you.
62 Protecting your privacy
62.1 We will take appropriate steps to protect
your privacy. Whenever you provide sensitive information (for example,
a Credit Card number to make a purchase), we will take reasonable
steps to protect it, such as encrypting your Card number. We will
also take reasonable security measures to protect your personal
information in storage. Credit Card numbers are used only for payment
processing and are not retained for marketing purposes.
62.2 We will not provide any of your personal information
to other companies or individuals without your permission. However,
we may need to provide your name and delivery address to third parties
that we use for the purposes of delivering specific Services to
you (e.g. ADSL service, or a shipping company if you have asked
us to send something to you.)
62.3 Our websites may provide links to third party websites.
Since we do not control those websites, you are responsible for
reviewing and abiding by the privacy policies of these third party
sites.
62.4 If you would like to change your preferences for the
electronic communication you receive from PlusNet,
click here.
63 Use of cookies
63.1 Our websites use cookies for various reasons.
Cookies enable us to provide you with a better experience by allowing
us to understand what areas of the website are of interest to our
visitors. These cookies do not track individual information. We
also use cookies when you register for one of our products. In this
situation, a cookie will store useful information that enables our
website to remember you when you return to visit us. Cookies from
our websites can only be read by our websites.
64 Data storage
64.1 Many of our websites that collect information
will store and process that information in databases.
64.2 You can help us to maintain the accuracy of
your information by notifying us of any changes to your address,
title, phone number or email address. You may do this online through
the 'My Details' section of 'My Control Panel' on the portal.
65 Comments and Questions
65.1 We welcome comments and questions on this
policy. We are dedicated to protecting your personal information,
and we will make every reasonable effort to keep that information
secure. Due to the rapidly evolving technologies on the Internet,
we may occasionally update this policy. All revisions will be posted
to this section.
65.2 If you feel your privacy has been breached,
you can contact us.
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