General use of residential
and business accounts
47 Application of the Service
47.1 You are required to sign-up to an appropriate
account type depending on your required utilisation. Home accounts
are provided for residential consumers, if you wish to use your
account commercially then you must sign-up to a business account
or Teleworker account where appropriate. For guidance, we consider
commercial use to be at a level above that which is running a part
time business or supporting any kind of hobby. Business accounts
must be used if the account is to be used from any official business
premises while Teleworkers are considered to be commercial use of
a residential connection.
47.2 The service includes a number of product features. Not
all product features are activated as standard. Product features
that require customer activation are subject to reset should they
remain unused for 3 months.
48 Disruption to the Service
48.1 You may not disrupt the Service(s). The Service(s)
also may not be used to interfere with computer networking or telecommunications
Services to any user, host or network, including, without limitation,
denial of Service attacks, flooding of a network, overloading a
Service, improper seizing and abuse of operator privileges and attempts
to "crash" a host. The transmission or dissemination of
any information or software that contains a virus or other harmful
feature is also prohibited. You are solely responsible for the security
of any device you choose to connect to the Services, including any
data stored on that device
48.2 Using the Service, particularly "Always
On" products, to run open servers, such as SMTP relay, web
proxy and NNTP, is prohibited. We define an open server being one
which can be connected to over the Internet by hosts not in a trusted
list.
49 Inappropriate use
49.1 There may be content on the Internet or otherwise
available through the Service(s) which may be offensive to some
individuals, or which may not be in compliance with all local laws,
regulations and other rules. For example, it is possible to obtain
access to content that is pornographic or offensive, particularly
for children. We can assume no responsibility for the content contained
on the Internet or otherwise available through the Service(s). You
must assume the risk of accessing content through the Service, and
neither we nor any of our employees, shall have any liability for
any claims, losses, actions, damages, suits or proceedings arising
out of or otherwise relating to access to such content. Parents
may want to use a program capable of restricting access to sexually
explicit material on the Internet. Content questions or complaints
should be addressed to the content provider, and not us.
49.2 You are solely responsible for any information
that you publish on the Internet or other Internet Service(s). You
must ensure that the recipient of the content is appropriate. For
example, you must take appropriate precautions to prevent minors
from receiving inappropriate content. We and our employees reserve
the right to refuse to post or to remove any information or materials,
in whole or in part, that it, in its sole discretion, deems to be
offensive, indecent, or otherwise inappropriate regardless of whether
such material or its dissemination is unlawful.
50 Broadband Surf Products (ADSL Home Surf & ADSL Biz Surf)
50.1 Broadband Surf products prohibit the use of
file sharing (peer-2-peer) applications or access to any USENET
service other than the text feed offered by us. We will actively
block such applications and any new applications or services of
similar purpose.
51 Legal obligations
51.1 We and our employees have no obligation to
monitor transmissions made on the Service(s). However, we and our
employees have the right to monitor such transmissions from time
to time and to disclose the same in accordance with your agreement.
51.2 By using the Service(s) to reproduce, publish,
display, transmit and distribute content, you are warranting that
the content complies with this Policy and you are authorising us
and our employees to reproduce, publish, display, transmit and distribute
such content as necessary for us to deliver the content in a timely
manner when required through legal processes.
51.3 If you do not abide by the limitations of
your product(s), you will have action taken against them, not limited
to, but including instant termination of your account without a
refund.
51.4 Any decision made by us in relation to this
service shall be final.
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